When my dad asked me for help, I knew that he did something stupid. He accidentally deleted some of the files on his computer, and he didn't know how to recover deleted files, so I told him about that YouTube video. By using the software mentioned in the video he managed to successfully restore his important files. The most important thing about his problem is that he knew where to go to ask for help. He doesn't know much about computers, but using that software is really easy, so he doesn't have to be a computer genius to restore his files. He bought me a nice gift some time ago.
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